Job Description
MODE is a dynamic and rapidly growing early-stage startup at the forefront of the Generative AI and Internet of Things (IoT) revolutions. With a growing presence in both the US and Japan, we are pioneering innovative solutions that connect the physical and digital worlds.
As a Sr UX Designer at MODE, you will be part of our Product Management team, taking on the responsibility to make our product, BizStack, the best IoT x AI product globally. You will work closely with the Business Team (Business Development and Sales) to understand customer challenges, conceptualize the end-to-end customer experience using BizStack, as well as with the development team to explain the expected user experience and understand technical limitations to bring these ideas to life.
Given that BizStack is an IoT platform, it is imperative to propose solutions tailored to various customer segments. You will develop features that support these solutions as a unified platform. This role involves complex challenges unlike those encountered in single-issue products, offering a high degree of difficulty but also a rewarding and engaging experience.
We appreciate UX designers who think deeply, speak clearly, and embrace collaboration and feedback. You will be expected to craft and grow our UX focused culture and team.
Responsibilities
- Lead highly complex projects, ensuring simplicity, completeness, usability, and quality
- Collaborate with engineering and business team members to define customer and business problems to be solved
- Influence the team's roadmap and objectives with user-centric input, ensuring they are feasible, measurable, and impactful
- Demonstrate and articulate a strong understanding of information architecture and complex user flows
- Take a comprehensive approach to product design, considering user experience and various states (errors, successes, dead-ends), and identifying connections between different products, features, and platforms
- Demonstrate and articulate understanding of layout, typography and visual hierarchy
- Run research studies and experiments, analyze the findings, and validate potential product change
Qualifications
- 5+ years of experience in product design or user experience design including B2B applications
- Experience with highly technical, complex and critical projects, with ability to handle ambiguity
- Experience working on deeply technical applications and feel comfortable balancing usability with complex settings and functionality
- Able to translate user research into beautiful and intuitive user interfaces for web-based applications
- Strong cross-functional collaboration skills
- Excellent written and verbal communication skills in English
Nice-to-Haves
- Complete end to end design experience where you have owned the product and designed UI and UX
- Experience of working in multilingual & bicultural environment
- Experience in the IoT and/or AI industry
About the Company
MODE provides guidance and tools for enterprise customers to improve their operations by connecting to physical world data, allowing businesses to be more proactive and efficient in what they want to accomplish.